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Community Based Health Care Organization (Reserve Component)
The Community Based Health Care Organization (CBHCO) Program was created to assist Guard and
Reserve service members injured in the line of duty to return to their homes where they will
continue to receive medical care locally while they are evaluated for return to duty, medical
release, or medical board.
To be eligible, the service member must have a referral into the program from their respective
branch of service. The CBHCO Program is not a TRICARE program. There will not be an
indicator in the Defense Enrollment Eligibility Reporting System (DEERS) to reflect the Service
member's participation in this program. National Guard and Reserve service members must agree
to remain on active duty status to be enrolled in CBHCO.
If the CBHCO service member lives within a Prime service area with a Military Treatment
Facility (MTF), they will be enrolled in the Prime to that MTF. If the CBHCO Service member
lives outside a Prime service area, they will be enrolled in the TRICARE Prime Remote
(TPR). Family members will also be eligible to enroll in either Prime or TPR based on location
of residence.
The CBHCO units are responsible for the care coordination for all service members who have
been accepted into the CBHCO Program. There are three CBHCO units that are responsible for
service members enrolled in the West Region:
Madison
, Wisconsin Unit – responsible for CBHCO beneficiaries who reside in Minnesota and
Iowa. The Madison number is: (877) 504-2358
Sacramento
, California Unit – responsible for CBHCO beneficiaries who reside in California,
Washington, and Oregon. The Sacramento phone number is (888) 543-2019
Sandy, Utah Unit – responsible for CBHCO beneficiaries who reside in Montana,
North Dakota, South Dakota, Wyoming, Utah, Colorado, New Mexico and Arizona. The Sandy phone
number is (801) 523-4605.
Provider questions regarding the CBCHO Program should be directed to the appropriate CBHCO
unit at the number provided.
Date Last Reviewed: June 29, 2009
